Case Studies

Sharetribe: When Sharetribe needed help building Sharetribe

Thousands of marketplaces gained improved availability, payments, performance, and customer support.

Client
Sharetribe
Platform
Ruby on Rails
Sharetribe: When Sharetribe needed help building Sharetribe screenshot

The idea

Thousands of marketplaces relied on a platform that needed additional senior development capacity. They needed additional senior development capacity for their core product. That product is the platform itself, which thousands of marketplaces rely on. Our team brought expertise in React, cloud-based APIs, Ruby on Rails, and JavaScript.

What we built

We have worked directly with Sharetribe’s development team for several years on their core system. Key contributions:

  • Availability calendar Maintained the availability feature and worked on the Harmony migration, critical for rental and service marketplaces
  • Stripe integration Integrated Stripe into the core platform alongside PayPal, providing secure payment options for a global user base
  • Email layouts Created new server-side email layouts compatible with email providers while maintaining consistent appearance
  • Rails 5 upgrade Writing and passing tests, moving to latest patch version, and fixing deprecated features. The platform stays up-to-date and reliable.
  • Code refactoring Replaced EntityBuilders with ActiveModel classes, improving maintainability and performance of the internal structure
  • Intercom integration Assisted with Intercom setup and event tracking, improving customer communication and support for marketplace administrators

The result

The availability calendar and Stripe integration improved user experience and payment flexibility across all Sharetribe marketplaces. The email redesigns improved consistent communication. Rails 5 upgrade and code refactoring enhanced stability and performance. Intercom integration improved customer support for marketplace administrators. These contributions benefit every marketplace running on Sharetribe GO. No other Sharetribe development partner has worked on Sharetribe’s own codebase. See Sharetribe at sharetribe.com

We've been working with IT House since 2014 as our trusted technology partner. Their deep expertise in Sharetribe marketplace development and ability to handle complex technical challenges make them stand out.

Juho Makkonen
Juho Makkonen Co-founder & CEO, Sharetribe

They've been an integral part of our development team, helping to write clean code and automated tests. The daily collaboration was productive, and sometimes we even felt like they were reading our minds.

Andrew Dahl
Andrew Dahl Head of Development, Karnov Group

IT House developed reSound at lightning speed without ever compromising on quality. They turned our vision into a working marketplace, and they continue to deliver.

Evan Michaels
Evan Michaels Founder, reSound · United Kingdom

Our backs were up against the wall with tight timelines and a huge event to deliver. IT House stepped in and made the whole thing possible, within our budget. Now they're helping us rebuild the marketplace from the ground up.

Matt & Graham Graff
Matt & Graham Graff Founders, Farmzy Inc.

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