Sharetribe: Trusted with the platform's own code
Marketplaces on Sharetribe Go gained improved availability, payments, performance, and customer support.
The idea
Sharetribe’s team trusted us with work on their core product, Sharetribe Go, the platform their customers’ marketplaces ran on. We brought experience with React, cloud-based APIs, Ruby on Rails, and JavaScript.
What we worked on
For several years we worked side by side with Sharetribe’s development team on their core system. Key contributions:
- Availability calendar Maintained the availability feature, which is critical for rental and service marketplaces
- Stripe integration Integrated Stripe into the core platform alongside PayPal, providing secure payment options for a global user base
- Email layouts Created new server-side email layouts compatible with email providers while maintaining consistent appearance
- Upgrade to newer Rails versions Writing and passing tests, moving to latest patch version, and fixing deprecated features to keep the platform up-to-date and reliable
- Code refactoring Restructured internal code to make it easier to maintain and faster
- Intercom integration Set up Intercom and event tracking together with Sharetribe's team, improving customer communication and support for marketplace administrators
The result
The availability calendar and Stripe integration improved user experience and payment flexibility for marketplaces on Sharetribe Go. The email redesigns improved consistent communication. The upgrade to newer Rails versions and code refactoring enhanced stability and performance. Intercom integration improved customer support for marketplace administrators. These contributions benefited every marketplace that ran on Sharetribe Go. See Sharetribe at sharetribe.com
We've been working with IT House since 2014 as our trusted technology partner. Their deep expertise in Sharetribe marketplace development and ability to handle complex technical challenges make them stand out.
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