Bergzeit: Mountain sports tours marketplace
A Sharetribe marketplace for booking guided mountain tours, with custom availability, advanced booking system, and branded design.
The idea
Bergzeit GmbH, based near Munich, is a renowned online retailer for mountain and outdoor sports goods. Bergzeit Erlebnis extended this by offering courses, tours, and trips for mountain sports, including mountain biking, skiing, paragliding, canoeing, and more. Such an offering calls for a marketplace where tour operators can sell their products directly to outdoor enthusiasts.
What we built
We built Bergzeit’s marketplace on Sharetribe with extensive customizations to match their specific needs:
- Off-session payments Stripe escrow payments extended to one year, allowing guests to book tours well in advance beyond the standard 90-day limit
- Custom design Marketplace design tailored to match Bergzeit's online store, for a cohesive brand experience
- Step-by-step listing creation Detailed step-by-step listing creation, helping tour operators provide information about their offerings
- File storage on Azure Integrated Microsoft Azure for storing PDF files within listings, allowing tour operators to upload and manage documents efficiently
- Overlapping date management A specific availability system handling overlapping start and end dates for the same tour, enhancing booking flexibility
- SEO optimization Customized routes for category pages, meta information updates, sitemap, image optimization, and cache policy changes to preserve search engine rankings
The result
A user-friendly marketplace that aligned with Bergzeit’s brand and operational goals. Off-session payments increased booking flexibility, while the custom design and step-by-step listing creation improved usability for both customers and tour operators. Azure file storage simplified document management, and the availability system improved booking flexibility. SEO work preserved Bergzeit’s search engine visibility.
From Day 1, we've made continuous improvement steps together. Their experience from other marketplace projects gives us helpful advice on operational challenges and how to prioritize both customer and tour operator needs.
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